Optional 

Workshop

Accelerate Your Business Results

Building on his opening plenary keynote, Ian Stephens will be leading us into a deeper workshop session designed to equip you with practical tools to ensure you achieve your forward business targets.

 

Designed for business owners, leaders, managers or supervisors, this session will include skills and tools that have application to sales and revenue generation, customer service, and leadership.

 

Come ready to be inspired and equipped … and leave with practical tools you can use the very next business day to ensure your business and revenue targets happen.

 

Ian Stephens is a Leadership and Communication Skills Specialist with a with a passion for the practical. Ian’s entertaining and dynamic talks demonstrate how to create a prosperous customer service culture, and maximise

repeat buying.

 

Formerly a management consultant with the internal sales/revenue generation specialist, Ian has global experience working with a large range of national and international clients, including companies such as Paccar, Truckline, CHEP, Brambles, Sensis (formerly Yellow Pages), Wesfarmers, Cleanaway, Smorgon Group and Redken. His expertise creates the means for clients to make their revenue strategies happen.

 

Drawing on his practical experience as a National Operations Manager responsible for large sales and customer service teams, Ian serves up practical tools which can be used immediately.  He weaves his Master NLP studies into ensuring teams communicate effectively with clients (and each other).

 

Ian is the author of 4 books including The 7 Universal Laws of Sales Success. His latest book SHIfT CULTURE showcases the 7 immutable principles of getting culture change initiatives to actually work … and the results to SHIFT.

 

His company, enRich Training & Development, are small to medium sized business experts in Business development, Sales, Customer service and leadership.

© 2014 by Association of Rotational Moulders Australasia